The Department of Customs is again facing another controversy after charging a woman nearly P20,000 just for some used items sent to her from Canada.
This story was first seen as a Facebook post of a disappointed woman named Norlin Robles Sunga. Last October 9, Norlin went to the Customs Office in Pasay City to claim her boxes sent from Canada containing ‘used goods’. A lady in uniform opened the first box and automatically told her that she can’t bring home immediately the packages sent to her, stating that they will first assessed the corresponding value and the tax which must be paid first. Norlin emphasized that everything in the box were used goods and that they were already taxed from the time they were bought. But the Customs official urged that though they are used goods, they are still imported goods. Norlin wants thorough explanation for the taxing of imported items. So she was directed to another room for the so-called clarification.
She met another officer who happened to see a Louis Vuitton bag. According to the officer, she saw original Louis Vuitton bag at Festival Mall amounting to P120,000. Norlin argued that it’s a used good and a discounted model as well. But the officer said that the tax should be payed accordingly.
Norlin was then handed a computation sheet amounting to P19,834. She was totally shocked because she thought that the tax depends on the on the declared value of the item. The amount includes freight charges according to the officer. She asked for the names of both employees assisting her but they refused to tell her.
Leaving with no choice, Norlin forced to pay the amount to bring home her boxes. During the payment, they opt for cash rather than cheque but Norlin still paid through check for supposed paper trail. Finally, she was able to get the names of the officers who handled her boxes. The supposed P200.00 payment turned out to be P20,000. She went home disgusted.
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