The latest viral post of the week is of a Facebook user’s of what he alleged to be LBC workers who are opening balikbayan boxes in their warehouse. He added that the cargo company should be investigated on the matter.
In an official statement, LBC Express denied the allegations and emphasized that the cargo boxes in the viral photo allegedly belong to a different cargo company based in Taiwan. “LBC holds true to its promise of security for customers’ much-valued cargo, and follows a strict security protocol in line with international standards.”
The Taiwan cargo company has been identified as Elite Express (EEC), who clarified that the photos were taken while their staff is packing relief goods for the victims of Typhoon Yolanda.
See below LBC Statement :
Dear Ka-LBC,
LBC Express firmly denies the accusation being circulated online, where a warehouse is depicted with employees supposedly opening cargo boxes & rifling through their contents.
Initial investigations have revealed that the warehouse depicted is owned and operated by a different cargo company and is based in Taiwan, not in Manila. Evidently, the persons in the photo are not LBC employees and likewise the boxes visible are not LBC boxes.
LBC holds true to its promise of security and safety for customers’ much-valued cargo, and follows a strict security protocol in line with international standards
To our valued customers, rest assured that the appropriate actions are being taken. LBC will continue to serve you with the highest level of service that has been trusted by millions of Filipinos for over 60 years
For any further concerns, our Customer Care channels remain at your disposal 24/7 via our website: www.LBCExpress.com
