Have you ever experienced sending money to your family in the Philippines while the recipient received much more than what you sent them? This might be an isolated case but it is much better to return the money to the remittance company before legal action gets involved.
A Filipina in Hong Kong had the same experience as the one mentioned above. She sent money through Western Union to a recipient in the Philippines but accidentally, they made a mistake and sent an extra PhP40,000.
The Filipina was immediately contacted by the staff of the remittance company but she remained unreachable for months, prompting them to report the incident to the local newspaper.
Reading the incident, OFW S. Cayabyab met with the staff of Western Union near their branch in World Wide House, Central, to return the extra money.
Cayabyab was accompanied by her friends when she met with WU’s representative Precy Dagan and the colleague who made the mistake of sending extra cash, John Go. She returned the extra HK$6,509.
During the meeting, Cayabyab was tearful as she asked the other party why they had to report the incident to the online news outlet.
According to Cayabyab, she was not able to get back to them as soon as possible because of work and she also failed to contact her recipient in the Philippines. Her employer even managed to know about her situation and got upset.
“Naki cooperate naman po siya pero nandun pa din yung blame niya sa amin na bakit daw pina The SUN pa namin siya. Ipaliwanag ko naman po sa kanya na from December to February wala na kasi siyang update,” says the WU representative.
Meanwhile, the representative advised the public to always check their remittance receipts before leaving the branch to avoid similar incidents from happening again.
“Sa part po naming mga teller di rin po maiiwasan magkamali sa system, lalo’t busy at maraming tao. Hangad din po namin na lahat ng nakapila ay mabigyan namin ng serbisyo dahil alam namin na (araw din) ng pahinga nila yun at time to meet friends…” Dagan said.
Source | SubWebHK